We deliver nationwide.

We usually ship out the next working day after order placed, it usually takes 2-5 working days depends on location and logistic.

Unfortunately no at this moment.

There is a tracking link under My Account page.

If you would like to cancel your order, please drop us an email at nordicwares.com@gmail.com. Depending on your delivery status, we will confirm with you whether the cancellation can be made. 

It’s highly unlikely, but if that does happen do send us email at nordicwares.com@gmail.com, we usually answers within hours during business day and will work with you for a solution.

To be eligible for refund, you should email us within 24 hours upon delivery, and subjected to a mandatory review and investigation process by our Customer Support team. 

When filing for refund, kindly provide us with your order number, a few photos of the defective product, and reasons why are you requesting for a refund. The refund process will take 3-5 working days upon mutual agreement. 

Our business operating hours are Monday – Friday 9AM – 6PM, Saturday 9AM – 1PM.

We accept the following payment method.

1. Online Banking (FPX) via Stripe
2. Credit Card payment via Stripe
3. Credit Card payment via Paypal
4. e-Wallet Grabpay and Touch N Go (coming soon)